Common issues with Netgear VPN

  • Parameters may be configured differently on both sites
  • Two LANs set up with similar or overlapping addressing schemes.
  • Mistyped information or mismatched parameter selections.
Netgear VPN Client issues
  • Make sure no more than one VPN client including Cisco, Checkpoint and Safenet installed on the same computer.
  • Be sure to configure the VPN for connection to "a single IP address" instead of "a subnet".
  • Make sure no software firewall (such as Norton Firewall, ZoneAlarm, or Windows XP Firewall) on the VPN Client block VPN traffic.
Troubleshooting VPN issues

You can troubleshoot VPNissues using the VPN status and log details on the Netgear router to
determine if IKE negotiation is working.

XAUTH Setup Documents

"How to setup XAUTH on my ProSafe Router"

Download the instruction-Supplement (480KB) -NEW NEW

Vista Supported VPN Client (May 3rd,2007)

FortiClient Using Prosafe VPN/Firewall Router FVS124G
( Dynamic WAN IP and Static WAN IP)

Click here to visit FortiClient by Fortinet (commerical)

Download the instruction-Case Study 118(1.8MB)-NEW & REVISED

ProSafe VPN Client 10.7.2 <---> DG834/DG834G/DG834B/DG834GB (v1,2,3)
( Dynamic WAN IP and Dynamic WAN IP)

Download the instruction-Case Study119(864.KB)-New & Revised

ProSafe VPN Client 10.3.5 using FVS114v1.1_01(Dynamic IP and Static IP)

This is common Client to Box VPN tunnel with one side dynamic IP with FVS114 Static IP. You can also "virutual adapter" option if you prefer. You will need to go options>global settings> and check "Allow to specify internal network address"


Download the instruction-Case Study 111(736KB)-REVISED


Did you know FVS114 only allow one Remote Access policy? If you need more then one remote access to your router, just do simply change with current case study

      • In case study, single IP is used. simply youse "IP Range" x.x.x.x ~ x.x.x.x
      • This should fix your simple solutions

ProSafe VPN Client 10.7.2 using FVS114(Dynamic IP and Static IP)

This is common Client to Box VPN tunnel with one side dynamic IP with FVS114 Static IP. This documentation is donated.

ProSafe VPN Client 10.3.5 using FVM318 (Dynamic IP and Static IP)

This is primary tested with FVM318 v1 and work from multiple remote access with this setting

FVM uses same VPN interface setting as FVS318v24. Page 4 in the insturction has one setting you need to add to make the VPN tunnel.

Download preconfigure client policy (Use this to setup this instructions)

Download supplements settings for virtual adpater in vpn client. (16kb)


Check out our download section for DynDNS Updater

ProSafe FVS318 using ProSafe VPN Client 10.3.5
(Static IP Router and Dynamic IP Client)
This is primary tested with FVS318 V2.4 and work from multiple remote access with this setting

Note: same VPN setting interface with other Netgear Router should work. FVS318 V3.0+ will not work with this instruction. FVS318 with IKE Policy & VPN Policy will be post later using same ProSafe VPN Client 10.3.5

Pre-Configure Policy for FVS series. These policy is also available on Netgear VPN Client CD.

Most of other non ProSafe products from Negear Router wtih VPN capable can be used and should be able to make the connection


Check out our download section for DynDNS Updater

ProSafe VPN Client 10.3.5 using FVS318.v3 (Dynamic IP and Static IP)

This case study is using FVS318v3 (3.0_16 frimware). Based on this study, using DynDNS Service
Wasn’t able to make connection from VPN Client side as dynamic IP . Only way is to use static to static tunnel ONLY. Current new firmware is not tested but seen it is now working.

Download supplements settings for virtual adpater in vpn client. (16kb)


Check out our download section for DynDNS Updater

ProSafe VPN Client 10.3.5 using FVX538 (Dynamic IP and Static IP)

This is common Client to Box VPN tunnel with one side dynamic IP using DynDNS service.